Sked Social incident

Videos fail when uploading to the library

Resolved after 2 hours 21 minutes, affecting Sked Social dashboard, on June 24, 2026.

resolved Jun 24, 2026, 07:58 AM UTC

We believe we have identified and fixed the issue affecting video uploads and the issue should now be resolved. Please reach out to support if you have any other issues uploading content. Our apologies for the issue and thank you for your patience while we debugged the problem.

Started
Jun 24, 2026, 05:36 AM UTC
Resolved
Jun 24, 2026, 07:58 AM UTC
Duration
2h 21m
Detected by Pingoru
Jun 24, 2026, 05:36 AM UTC

Affected components

Sked Social dashboard

Update timeline

  1. investigating Jun 24, 2026, 05:36 AM UTC

    We understand that there are issues with video uploads to the library. Our team is currently looking into this matter in detail, and we will provide you with updates as soon as we have them. We sincerely apologize for any inconvenience this may have caused.

  2. investigating Jun 24, 2026, 07:28 AM UTC

    Our engineering team continue to investigate the issue with uploading videos and have also engaged our upstream transcoding provider for additional support. We hope to have an update and fix available soon.

  3. resolved Jun 24, 2026, 07:58 AM UTC

    We believe we have identified and fixed the issue affecting video uploads and the issue should now be resolved. Please reach out to support if you have any other issues uploading content. Our apologies for the issue and thank you for your patience while we debugged the problem.

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