Sked Social incident
Post status errors when posts are being published
Affected components
Update timeline
- identified May 05, 2026, 08:39 AM UTC
As part of a major upgrade we are currently conducting, an error was introduced causing some posts with certain statuses to be reset and fail with an error regarding an invalid ID. We are currently working on the fix for this and expect this to be complete in the next hour or two however to ensure that no data loss occurs, our team needs to validate the data prior to the update. Customers who do not use the post status feature are not affected. We apologise for the inconvenience.
- resolved May 05, 2026, 09:40 AM UTC
We have fixed the affected post status data, and your planned posts should be published as normal. Sorry for any troubles, and please reach out to support in the event that you have any problems.
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