Sked Social incident

Post status errors when posts are being published

Minor Resolved View vendor source →

Sked Social experienced a minor incident on May 5, 2026 affecting Sked Social dashboard, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 08:39 AM UTC
Resolved
May 05, 2026, 09:40 AM UTC
Duration
1h 1m
Detected by Pingoru
May 05, 2026, 08:39 AM UTC

Affected components

Sked Social dashboard

Update timeline

  1. identified May 05, 2026, 08:39 AM UTC

    As part of a major upgrade we are currently conducting, an error was introduced causing some posts with certain statuses to be reset and fail with an error regarding an invalid ID. We are currently working on the fix for this and expect this to be complete in the next hour or two however to ensure that no data loss occurs, our team needs to validate the data prior to the update. Customers who do not use the post status feature are not affected. We apologise for the inconvenience.

  2. resolved May 05, 2026, 09:40 AM UTC

    We have fixed the affected post status data, and your planned posts should be published as normal. Sorry for any troubles, and please reach out to support in the event that you have any problems.