Singlewire Software incident

Emergency Calling Integration Errors

Minor Resolved View vendor source →

Singlewire Software experienced a minor incident on March 2, 2026 affecting Emergency Calling, lasting 16h 41m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2026, 10:43 PM UTC
Resolved
Mar 03, 2026, 03:25 PM UTC
Duration
16h 41m
Detected by Pingoru
Mar 02, 2026, 10:43 PM UTC

Affected components

Emergency Calling

Update timeline

  1. investigating Mar 02, 2026, 10:43 PM UTC

    We have received reports from RapidSOS of elevated errors that may prevent Emergency Calling from working with InformaCast. For additional information, please visit: https://status.rapidsos.com/ We will update this incident when more information is made available.

  2. investigating Mar 02, 2026, 10:45 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 02, 2026, 10:45 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Mar 02, 2026, 10:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Mar 02, 2026, 11:22 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 03, 2026, 03:25 PM UTC

    This incident has been resolved.