Sinch experienced a minor incident on June 3, 2026 affecting The Hub, lasting 2h 9m. The incident has been resolved; the full update timeline is below.
Affected components
The Hub
Update timeline
- investigating Jun 03, 2026, 09:23 PM UTC
We are writing to inform you that we are experiencing a service degradation impacting the Sinch Engage platform. New Message Screen Unavailable. Impact: New Message Screen is currently degraded. Incident Start Time: 2026-06-03 20:30 UTC We are actively investigating and will provide further updates as more information becomes available.
- resolved Jun 03, 2026, 11:33 PM UTC
This incident has been resolved. Incident Start Time: 2026-06-03 20:15 UTC Incident End Time: 2026.06.03 23:16 UTC