Sinch experienced a minor incident on October 4, 2026 affecting SMS - LATAM, lasting 6h 6m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating Oct 04, 2026, 06:09 AM UTC
We are currently observing delivery issues in Brazil - Vivo Incident Start Time: 2026-10-04 04:10 UTC Impact: Delayed MT's/ Delayed MO's/ Missing delivery receipts/ Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating Oct 04, 2026, 08:03 AM UTC
We are continuing to investigate this issue.
- investigating Oct 04, 2026, 11:29 AM UTC
We are continuing to investigate this issue.
- resolved Oct 04, 2026, 12:16 PM UTC
This incident has been resolved. Incident Start Time: 2026-10-04 04:10 UTC Incident End Time: 2026-10-04 11:13 UTC