Sinch incident

Service Degradation - 10DLC Campaign Provisioning

Sinch experienced a minor incident on October 1, 2026 affecting Numbers Administration and US Campaigns, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started: Oct 01, 2026, 04:36 PM UTC
Resolved: Oct 01, 2026, 06:51 PM UTC
Duration: 2h 14m
Detected by Pingoru: Oct 01, 2026, 04:36 PM UTC

Affected components

Numbers AdministrationUS Campaigns

Update timeline

investigating Oct 01, 2026, 04:36 PM UTC

We are currently experiencing a service degradation affecting 10DLC campaign provisioning. Impact: Clients may experience intermittent issues, including delays or failures, when provisioning 10DLC campaigns. Incident Start Time: 2026-10-01 14:29 UTC We are actively investigating and will provide further updates as more information becomes available. For any inquiries, please contact us at [email protected].
resolved Oct 01, 2026, 06:51 PM UTC

This incident has been resolved. Incident Start Time: 2026-10-01 14:29 UTC Incident End Time: 2026-10-01 18:12 UTC