Sinch experienced a minor incident on September 30, 2026 affecting SMS - LATAM, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating Sep 30, 2026, 09:22 PM UTC
We are currently observing delivery issues in Guatemala - Tigo Incident Start Time: 2026-09-30 20:59 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- monitoring Sep 30, 2026, 11:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 01, 2026, 12:35 AM UTC
This incident has been resolved. Incident Start Time: 2026-09-30 20:59 UTC Incident End Time: 2026-09-30 23:31 UTC