Sinch experienced a minor incident on May 11, 2026 affecting SMS - EMEA, lasting 17h 24m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - EMEA
Update timeline
- investigating May 11, 2026, 05:50 PM UTC
We are currently observing delivery issues in Djibouti - Evatis Incident Start Time: 2026-05-11 17:15 UTC. Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
- investigating May 11, 2026, 07:11 PM UTC
We are continuing to investigate this issue.
- investigating May 11, 2026, 09:51 PM UTC
We are continuing to investigate this issue.
- investigating May 12, 2026, 02:04 AM UTC
We are continuing to investigate this issue.
- resolved May 12, 2026, 11:14 AM UTC
This incident has been resolved. Incident Start Time: 2026-05-11 17:15 UTC. Incident End Time: 2026-05-12 09:20 UTC.