Sinch incident

Customer Support - Ticketing System

Minor Resolved View vendor source →
Started
Apr 21, 2026, 03:11 PM UTC
Resolved
Apr 21, 2026, 05:19 PM UTC
Duration
2h 7m
Detected by Pingoru
Apr 21, 2026, 03:11 PM UTC

Affected components

Customer Support

Update timeline

  1. investigating Apr 21, 2026, 03:11 PM UTC

    We are currently experiencing an issue with our ticketing system related to the following emails: [email protected] Impact: Customers may experience delayed responses from support. As an alternative in the meantime, please raise all tickets via our ticketing portal at support.sinch.com.

  2. resolved Apr 21, 2026, 05:19 PM UTC

    This incident has been resolved. Incident Start Time: 2026-04-21 14:39 UTC Incident End Time: 2026-04-21 15:29 UTC

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