Sinch experienced a minor incident on March 24, 2026 affecting SMS - CA - ShortCode and SMS - CA - Toll Free, lasting 2h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 24, 2026, 06:42 AM UTC
We are currently observing delivery issues in Canada - Sasktel Incident Start Time: 2026-03-24 06:13 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- monitoring Mar 24, 2026, 08:10 AM UTC
We can observe that performance is restored. Incident Restoration Time: 2026-03-24 07:43 UTC We will continue to monitor for any further disturbances.
- resolved Mar 24, 2026, 09:35 AM UTC
This incident has been resolved. Incident Start Time: 2026-03-24 06:13 UTC Incident End Time: 2026-03-24 07:43 UTC