Sinch incident

Delivery Issue - United States - AT&T

Resolved after 3 hours 22 minutes, affecting SMS Verification and SMS - US - 10DLC, on November 12, 2026.

resolved Nov 12, 2026, 03:56 AM UTC

This incident has been resolved. Incident Start Time: 2026-11-12 00:00 UTC Incident End Time: 2026-11-12 03:41 UTC

Started
Nov 12, 2026, 12:33 AM UTC
Resolved
Nov 12, 2026, 03:56 AM UTC
Duration
3h 22m
Detected by Pingoru
Nov 12, 2026, 12:33 AM UTC

Affected components

SMS VerificationSMS - US - 10DLC

Update timeline

  1. investigating Nov 12, 2026, 12:33 AM UTC

    We are currently observing delivery issues in United States - AT&T Incident Start Time: 2026-11-12 00:00 UTC Impact: Failed MT's/Delayed MT's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. investigating Nov 12, 2026, 02:01 AM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 12, 2026, 03:56 AM UTC

    This incident has been resolved. Incident Start Time: 2026-11-12 00:00 UTC Incident End Time: 2026-11-12 03:41 UTC

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