Simpplr experienced a major incident on March 20, 2025 affecting Search, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 20, 2025, 07:58 PM UTC
Hi there, We are currently aware of an issue affecting the People Search functionality, where users are not receiving expected results. Our team is actively investigating the cause and working to resolve it as quickly as possible. We will continue to provide updates here as we have more information. We apologize for the inconvenience and appreciate your patience. Thank you for your understanding. Simpplr Technical Support
- resolved Mar 20, 2025, 08:34 PM UTC
Hi again, We are pleased to inform you that the issue affecting the People Search functionality has been resolved. If you continue to experience any issues or if the problem persists, please don’t hesitate to reach out to our support team for further assistance. Thank you for your patience, and we apologize for any inconvenience this may have caused. Simpplr Technical Support