Simpplr incident

May 25th || Planned Maintenance

Notice Resolved View vendor source →

Simpplr experienced a notice incident on May 25, 2024, lasting 4h 1m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2024, 04:50 AM UTC
Resolved
May 25, 2024, 08:51 AM UTC
Duration
4h 1m
Detected by Pingoru
May 25, 2024, 04:50 AM UTC

Update timeline

  1. investigating May 25, 2024, 04:50 AM UTC

    Our servers are currently undergoing planned maintenance. During maintenance customers will not be able to access Employee Newsletter feature. We will update as soon as we know more. Thank you, Simpplr Technical Suppor

  2. monitoring May 25, 2024, 08:46 AM UTC

    Maintenance activity has been completed and Newsletter services are up now. Our QA Engineering team is performing some more testing to ensure that everything is functioning correctly. We will update as soon as we have more updates.

  3. resolved May 25, 2024, 08:51 AM UTC

    The maintenance took approximately 45 minutes and there is no reported customer impact. Please feel free to reach out with any questions! Thank you, Simpplr Technical Support Team