Simpplr experienced a notice incident on November 21, 2024 affecting Analytics, lasting 3h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 21, 2024, 05:15 PM UTC
Hi there, We are currently investigating an issue with our analytics server. This may cause delays or interruptions in accessing analytics data. Our engineering team is actively working to identify and resolve the problem as quickly as possible. We will provide updates as soon as we have more information. Thank you for your patience and understanding. Thank you for your patience as we work through this. Simpplr Technical Support
- resolved Nov 21, 2024, 08:23 PM UTC
Good news! We’ve resolved the issue with our analytics server, and everything is back to normal. Our team is keeping a close eye on things to make sure it stays that way. We truly appreciate your patience while we worked on this. If you run into any more issues, please feel free to reach out to our support team—we’re here to help! Thanks, Simpplr Technical Support