Simpplr experienced a minor incident on February 24, 2025 affecting Login Page, lasting 4h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 24, 2025, 03:57 PM UTC
Hello, We are aware of an issue preventing access to customer instances due to the homepage being unavailable. Our engineering team is actively investigating and working to resolve the issue as quickly as possible. We will provide updates as we have more information. Thank you for your patience. Simpplr Support
- monitoring Feb 24, 2025, 04:01 PM UTC
The issue preventing access to customer instances has been resolved. All services are now available, and we are actively monitoring to ensure stability. Thank you for your patience. If you continue to experience any issues, please reach out to our support team. Thank you, Simpplr Support
- resolved Feb 24, 2025, 08:47 PM UTC
Please note that this incident has been resolved. Feel free to reach out to support if you have any questions. Have a great week ahead!