Simpplr experienced a major incident on April 9, 2025 affecting Content, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 09, 2025, 05:39 PM UTC
Hello there, We're currently investigating an issue that may prevent some users from seeing all expected data in tiles. Our team has identified the cause and is actively working on a fix. We expect to have a resolution in place shortly and will provide updates as we make progress. Thank you for your patience. Thanks, Simpplr Technical Support
- resolved Apr 09, 2025, 06:28 PM UTC
Hello again, The issue impacting the visibility of data in tiles has now been resolved. All affected services should be functioning as expected. We appreciate your patience while our team worked to implement the fix. If you continue to experience any issues, please don’t hesitate to reach out. Thank you, Simpplr Technical Support