Simployer Outage History
Simployer degraded View live status →Pingoru has recorded 51 incidents for Simployer: 30 in the last 12 months and 6 in the last 90 days.
Incidents, newest first
Major November 18, 2025 Simployer One - unavailable 7h 17m Web & app service, Web app
Started Nov 18, 2025, 11:42 AM UTC· resolved Nov 18, 2025, 06:59 PM UTC
- monitoring Nov 18, 2025, 11:42 AM UTC
Identified
- identified Nov 18, 2025, 11:51 AM UTC
We are currently experiencing service disruptions due to an ongoing global incident affecting Cloudflare’s network. This issue may cause degraded performance, intermittent availability, or delays for some of our services.
- identified Nov 18, 2025, 11:55 AM UTC
We are continuing to work on a fix for this issue.
- identified Nov 18, 2025, 11:59 AM UTC
We are continuing to work on a fix for this issue.
- identified Nov 18, 2025, 12:03 PM UTC
We are continuing to work on a fix for this issue.
- identified Nov 18, 2025, 12:12 PM UTC
We are continuing to work on a fix for this issue.
- identified Nov 18, 2025, 03:54 PM UTC
Cloudflare has reported significant progress in restoring services across their global network, and their status has been downgraded from a major outage to degraded performance. As a result, the impact on our systems has also decreased. Most core functionality has stabilized, but we continue to observe intermittent performance issues for some users. We are actively monitoring Cloudflare’s recovery efforts and will keep tracking any residual effects on our services. Thank you for your patience while we work through the remaining disruptions.
- monitoring Nov 18, 2025, 06:02 PM UTC
Cloudflare services are stabilizing, and are currently operating normally. We see our services returning back to normal as well, but we continue monitoring any updates.
- resolved Nov 18, 2025, 06:59 PM UTC
We have continued to monitor the situation closely and can confirm that all services are operating normally. We are therefore marking this incident as resolved. If you experience any further issues, please reach out to our support team. Thank you for your patience and understanding throughout this incident.
Critical November 17, 2025 We are looking into reports of people being wrongly offboarded in Simployer One 14d 1h Web app
Started Nov 17, 2025, 11:48 AM UTC· resolved Dec 01, 2025, 01:30 PM UTC
- identified Nov 17, 2025, 11:48 AM UTC
We have identified and fixed an error where some people may have been wrongly offboarded in Simployer One. Further investigations are ongoing.
- identified Nov 18, 2025, 10:27 AM UTC
We are actively deploying a fix that targets users impacted by the recent offboarding error in Simployer One. Restoration is currently underway. We are working alongside our Customer Success team to validate these fixes and ensure everything is back to normal. We apologise for the disruption and appreciate your patience while we complete our investigation. Please stand by for more updates.
- identified Nov 18, 2025, 04:54 PM UTC
We have completed the restoration of users affected by this issue, this means incorrectly offboarded users should now be able to access SImployer One again. Our next action is to make sure the affected offboard data remains accurate, and we will continue to work with Customer Success team to ensure this is the case. Thank you for your patience, please wait for further updates from us.
- monitoring Nov 20, 2025, 10:06 AM UTC
We have completed the last phase of fix for this issue, which should bring affected employment data back to normal. We will be monitoring the changes and continue to assist where needed, please reach out if you are in need of assistance.
- resolved Dec 01, 2025, 01:30 PM UTC
We have concluded our fixes and monitoring for this particular incident, and therefore will now resolve this issue. Thank you.
Critical November 7, 2025 Simployer One public API unavailable 2h 59m Public API
Started Nov 07, 2025, 04:37 PM UTC· resolved Nov 07, 2025, 07:37 PM UTC
- identified Nov 07, 2025, 04:37 PM UTC
Our Simployer One public API is currently offline. All integrations using the public API will be affected. We will keep you posted on any progress in this thread.
- identified Nov 07, 2025, 05:26 PM UTC
We have identified the issue, and our team is working on a fix to bring the public API back online.
- resolved Nov 07, 2025, 07:37 PM UTC
A fix has been deployed, and the public API is online again. We apologize for any inconvenience this outgage may have caused.
Major November 5, 2025 Login issues with Simployer One 42m Simployer One Logon
Started Nov 05, 2025, 09:36 AM UTC· resolved Nov 05, 2025, 10:19 AM UTC
- identified Nov 05, 2025, 09:36 AM UTC
We are currently experiencing login issues with Simployer One. Our team is aware of the problem and working to resolve it.
- resolved Nov 05, 2025, 10:19 AM UTC
This incident has been resolved.
Notice October 31, 2025 Issues with Travel & Expenses 7m
Started Oct 31, 2025, 11:26 AM UTC· resolved Oct 31, 2025, 11:34 AM UTC
- investigating Oct 31, 2025, 11:26 AM UTC
Several customers are reporting problems with the Travel & Expense module. We are currently investigating the issue.
- resolved Oct 31, 2025, 11:34 AM UTC
The system has been rolled back and is now in a stable state again.
Critical September 25, 2025 Not possible to login to Employee Surveys 57m Web & app service
Started Sep 25, 2025, 08:52 AM UTC· resolved Sep 25, 2025, 09:49 AM UTC
- monitoring Sep 25, 2025, 08:52 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 25, 2025, 09:49 AM UTC
This incident has been resolved.
Notice September 24, 2025 Partly outage - Classic 1h 33m HRM Web application, Handbooks web
Started Sep 24, 2025, 10:51 AM UTC· resolved Sep 24, 2025, 12:24 PM UTC
- monitoring Sep 24, 2025, 10:51 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 24, 2025, 12:24 PM UTC
This incident has been resolved.
Critical September 8, 2025 Issues with login 38m Simployer One Logon
Started Sep 08, 2025, 09:34 AM UTC· resolved Sep 08, 2025, 10:12 AM UTC
- investigating Sep 08, 2025, 09:34 AM UTC
We are currently experiencing issues with login to our services. Our team is working to identify the cause and implement a fix. We apologize for the inconvenience.
- resolved Sep 08, 2025, 10:12 AM UTC
This incident has been resolved.
Notice June 11, 2025 Can't access the 'Contracts' module 12h 13m
Started Jun 11, 2025, 09:55 AM UTC· resolved Jun 11, 2025, 10:08 PM UTC
- investigating Jun 11, 2025, 09:55 AM UTC
Some customers are reporting that they can't access the 'Contracts' module. We're working on resolving the issue.
- monitoring Jun 11, 2025, 10:11 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 11, 2025, 10:08 PM UTC
This incident has been resolved.
Minor June 6, 2025 Due to an ongoing incident, some customers may experience increased latency. We are currently investigating the incident. 43m HRM Web application, HRM Mobile app, HRM Reports, HRConnect API and 2 more
Started Jun 06, 2025, 07:05 AM UTC· resolved Jun 06, 2025, 07:49 AM UTC
- investigating Jun 06, 2025, 07:05 AM UTC
We are currently investigating this issue.
- identified Jun 06, 2025, 07:12 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 06, 2025, 07:14 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 06, 2025, 07:49 AM UTC
This incident has been resolved.
Major June 4, 2025 Issues in the main portal 12m HRM Web application
Started Jun 04, 2025, 12:28 PM UTC· resolved Jun 04, 2025, 12:41 PM UTC
- investigating Jun 04, 2025, 12:28 PM UTC
Some users are currently experiencing issues on the main portal in Simployer Classic. We are investigating the situation at the moment.
- resolved Jun 04, 2025, 12:41 PM UTC
This incident has been resolved.
Minor May 12, 2025 Delayed results calculation in Employee Survey (&Frankly) 2h 39m Web & app service
Started May 12, 2025, 10:16 AM UTC· resolved May 12, 2025, 12:56 PM UTC
- investigating May 12, 2025, 10:16 AM UTC
We are experiencing some issues with the result emails today, some delay might occur.
- resolved May 12, 2025, 12:56 PM UTC
This incident has been resolved.
Major April 29, 2025 Issues with connections between some of our services 6h 33m HRM Web application, HRConnect API
Started Apr 29, 2025, 02:36 PM UTC· resolved Apr 29, 2025, 09:10 PM UTC
- investigating Apr 29, 2025, 02:36 PM UTC
Our third-party provider is experiencing issues with the VPN tunnel to Azure. As a result, certain functions/modules are currently not responding. We are fully focused on finding a solution.
- resolved Apr 29, 2025, 09:10 PM UTC
This incident has been resolved.
Critical April 4, 2025 Handbooks experience performance issues 3h 18m Handbooks web
Started Apr 04, 2025, 10:15 AM UTC· resolved Apr 04, 2025, 01:34 PM UTC
- investigating Apr 04, 2025, 10:15 AM UTC
We are currently investigating this issue.
- identified Apr 04, 2025, 11:20 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 04, 2025, 12:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 04, 2025, 01:34 PM UTC
This incident has been resolved.
Major April 3, 2025 Classic Tid login not working 1h 4m Capitech Tid
Started Apr 03, 2025, 07:23 AM UTC· resolved Apr 03, 2025, 08:28 AM UTC
- investigating Apr 03, 2025, 07:23 AM UTC
We are currently investigating this issue.
- identified Apr 03, 2025, 07:44 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 03, 2025, 07:56 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 03, 2025, 08:28 AM UTC
This incident has been resolved.
Critical February 20, 2025 Trouble with serviceprovider Microsoft Azure 1h 57m Capitech Tid
Started Feb 20, 2025, 10:51 AM UTC· resolved Feb 20, 2025, 12:49 PM UTC
- identified Feb 20, 2025, 10:51 AM UTC
There is ongoing issue with Microsoft Azure region Norway East. This makes it impossible to log on to Capitech Tid (Classic).
- monitoring Feb 20, 2025, 12:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 20, 2025, 12:49 PM UTC
This incident has been resolved.
Major February 17, 2025 Currently ongoing issue with Fortnox integration in Alexis HR 16h 1m Integrations
Started Feb 17, 2025, 04:29 PM UTC· resolved Feb 18, 2025, 08:30 AM UTC
- investigating Feb 17, 2025, 04:29 PM UTC
We are investigating the issue.
- monitoring Feb 17, 2025, 08:17 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Feb 18, 2025, 08:30 AM UTC
This incident has been resolved.
Major February 5, 2025 Database connection issues in Employee survey (&Frankly) 44m Web & app service
Started Feb 05, 2025, 10:37 AM UTC· resolved Feb 05, 2025, 11:22 AM UTC
- investigating Feb 05, 2025, 10:37 AM UTC
We are investigating problems with connection to user snapshot database.
- monitoring Feb 05, 2025, 10:59 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 05, 2025, 11:22 AM UTC
This incident has been resolved.
Critical January 16, 2025 Connectivity issues with batch integrations 8h 16m Middleware
Started Jan 16, 2025, 12:07 PM UTC· resolved Jan 16, 2025, 08:23 PM UTC
- investigating Jan 16, 2025, 12:07 PM UTC
We are investigating a connectivity issue with the Simployer middleware service. The middleware service is used for batch integrations between Simployer HRM and 3rd parties. We are currently working on resolving the issue.
- investigating Jan 16, 2025, 12:28 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 16, 2025, 01:23 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 16, 2025, 01:46 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 16, 2025, 08:23 PM UTC
This incident has been resolved.
Minor December 18, 2024 Slowness in the application 3h 15m HRM Web application, Simployer Classic Logon
Started Dec 18, 2024, 11:18 AM UTC· resolved Dec 18, 2024, 02:34 PM UTC
- investigating Dec 18, 2024, 11:18 AM UTC
We experienced some slowness in the application for a few minutes due to the release of a new version. This is now being rolled back, and we assume that it will resolve the issue.
- monitoring Dec 18, 2024, 11:18 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 18, 2024, 02:34 PM UTC
This incident has been resolved.
Critical November 29, 2024 All handbooks are temporarily unavailable. We are working to resolve the issue. 2h 20m Handbooks web, Handbooks Mobile
Started Nov 29, 2024, 07:10 AM UTC· resolved Nov 29, 2024, 09:30 AM UTC
- investigating Nov 29, 2024, 07:10 AM UTC
We are currently investigating this issue.
- monitoring Nov 29, 2024, 07:28 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 29, 2024, 09:30 AM UTC
This incident has been resolved.
Major October 30, 2024 Issues with logging in 58m Simployer Classic Logon
Started Oct 30, 2024, 10:30 AM UTC· resolved Oct 30, 2024, 11:29 AM UTC
- investigating Oct 30, 2024, 10:30 AM UTC
We are currently experiencing some issues with logging into our system. The teams are investigating this atm.
- monitoring Oct 30, 2024, 10:36 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2024, 11:29 AM UTC
This incident has been resolved.