Simployer incident

Issues with connections between some of our services

Major Resolved View vendor source →

Simployer experienced a major incident on April 29, 2025 affecting HRM Web application and HRConnect API, lasting 6h 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2025, 02:36 PM UTC
Resolved
Apr 29, 2025, 09:10 PM UTC
Duration
6h 33m
Detected by Pingoru
Apr 29, 2025, 02:36 PM UTC

Affected components

HRM Web applicationHRConnect API

Update timeline

  1. investigating Apr 29, 2025, 02:36 PM UTC

    Our third-party provider is experiencing issues with the VPN tunnel to Azure. As a result, certain functions/modules are currently not responding. We are fully focused on finding a solution.

  2. resolved Apr 29, 2025, 09:10 PM UTC

    This incident has been resolved.