SimpleTexting experienced a major incident on June 24, 2026 affecting Login, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 24, 2026, 02:20 PM UTC
Users have reported issues with creating new SimpleTexting accounts and accessing their previously created free-trials. We are currently looking into the cause and scope of this issue. We hope to have the system fully operational as soon as possible.
- identified Jun 24, 2026, 03:23 PM UTC
The issue impacting account creation and issues to existing free-trial accounts has been identified. A fix is currently being implemented by our engineering team.
- monitoring Jun 24, 2026, 04:52 PM UTC
Issues preventing registration of new SimpleTexting free-trial accounts have been resolved. We are still investing an issue affecting inbound and outbound messaging on existing free-trial accounts. We will provide an update as progress is made on resolving this issue. Thank you for your patience!
- resolved Jun 25, 2026, 07:25 PM UTC
We are happy to report our engineering team has resolved all issues affecting free-trial accounts. Some users who registered yesterday (6/24/26), may need the help of our support team to create a new trial account to continue trying out SimpleTexting. If your account is affected, you'll receive an email this afternoon. We apologize for the inconvenience this caused.