SimpleTexting incident

Account Access Issues

Critical Resolved View vendor source →

SimpleTexting experienced a critical incident on April 25, 2026 affecting Login, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2026, 02:14 PM UTC
Resolved
Apr 25, 2026, 05:22 PM UTC
Duration
3h 7m
Detected by Pingoru
Apr 25, 2026, 02:14 PM UTC

Affected components

Login

Update timeline

  1. investigating Apr 25, 2026, 02:14 PM UTC

    We're aware of persistent errors with logging in and loading SimpleTexting accounts. Our engineering team is investigating the issue now. We will provide updates as soon as more information is available. We thank you for your patience during this time.

  2. identified Apr 25, 2026, 04:07 PM UTC

    The issue has been identified and a fix is being implemented by our engineering team. We will post updates once that fix has been implemented while we monitor. Outgoing messaging is not impacted at this time.

  3. monitoring Apr 25, 2026, 04:42 PM UTC

    The issue was identified and a fix has been implemented. Thanks for your patience as we investigate further and work to confirm the issue is resolved.

  4. monitoring Apr 25, 2026, 04:48 PM UTC

    The issue was identified and the fix implemented appears to be working across the platform. Thanks for your patience as we investigate further and monitor to confirm the issue is resolved.

  5. resolved Apr 25, 2026, 05:22 PM UTC

    We are happy to report this incident has been resolved. You should now be able to access your account as expected.