Resolved after 7 hours 40 minutes, affecting SMS and Support Phones and 1 more, on October 20, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Oct 20, 2025, 03:10 PM UTC
We are currently experiencing degraded performance due to issues with our cloud infrastructure provider. You may notice slower response times, unexpected errors and potential integration delays.
- identified Oct 20, 2025, 07:51 PM UTC
We continue to experience degraded performance due to ongoing issues with our cloud infrastructure provider. You may still notice slower response times, unexpected errors and potential integration delays.
- monitoring Oct 20, 2025, 10:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2025, 10:51 PM UTC
This incident has been resolved.
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