Simbase incident

[External] - MAP (2G/3G) and S6 (LTE) network attach degradation

Notice Resolved View vendor source →

Simbase experienced a notice incident on September 3, 2025, lasting 6h 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2025, 08:00 AM UTC
Resolved
Sep 03, 2025, 02:20 PM UTC
Duration
6h 20m
Detected by Pingoru
Sep 03, 2025, 08:00 AM UTC

Update timeline

  1. monitoring Sep 03, 2025, 08:00 AM UTC

    Network attach degradation affecting 2G, 3G, and LTE services has been resolved. All traffic is now restored. Affected countries: XX

  2. investigating Sep 03, 2025, 08:00 AM UTC

    [2025-09-03 07:41:20] - Incident status was updated to "investigating". Summary: A network attach degradation affecting 2G, 3G, and LTE signaling traffic has been resolved. All traffic has been restored and the situation continues to be monitored.

  3. monitoring Sep 03, 2025, 08:00 AM UTC

    [2025-09-03 07:41:30] - Incident status was updated to "monitoring". Summary: A fix has been implemented for the reported issue. The situation is being actively monitored to assess the effectiveness of the solution.

  4. monitoring Sep 03, 2025, 10:20 AM UTC

    [2025-09-03 10:05:01] - Incident status was updated to "monitoring". Summary: The previously reported issue has been resolved and service stability has been restored. Continuous monitoring is ongoing to ensure service availability.

  5. monitoring Sep 03, 2025, 11:40 AM UTC

    [2025-09-03 11:22:55] - Incident status was updated to "monitoring". Summary: The previously reported issue has been resolved. The provider is continuing to monitor the service to ensure availability and stability.

  6. resolved Sep 03, 2025, 02:20 PM UTC

    [2025-09-03 14:04:47] - Incident status was updated to "resolved". Summary: The provider reports no further degradation observed in their extensive monitoring. The incident appears to be stabilizing, but they remain open to feedback on any ongoing issues.