Simbase incident

[External] - Service degradation in UK mobile network

Minor Ongoing View vendor source →

Simbase is currently experiencing a minor incident, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 18, 2026, 01:01 PM UTC
Resolved
Ongoing
Duration
● 1h 54m
Detected by Pingoru
Jun 18, 2026, 01:01 PM UTC

Update timeline

  1. investigating Jun 18, 2026, 01:01 PM UTC

    Service degradation detected in UK mobile network affecting device connectivity and data sessions. Affected countries: GB

  2. investigating Jun 18, 2026, 01:20 PM UTC

    [2026-06-18 12:55:25] - Incident status was updated. Summary: Service degradation is being investigated in the UK network. Devices attempting to connect may experience connectivity issues. Further updates to follow.

  3. identified Jun 18, 2026, 01:21 PM UTC

    [2026-06-18 13:18:08] - Incident status was updated. Summary: Issue confirmed to be isolated to a UK mobile network. Access to the affected network has been temporarily blocked as a precautionary measure to prevent device connections while the issue persists. Engagement with relevant parties is ongoing to restore normal service.