Simbase incident

Intermittent SMS Delivery Issues

Minor Resolved View vendor source →

Simbase experienced a minor incident on June 17, 2026 affecting SMS Messaging and SMS Messaging and 1 more component, lasting 17h 57m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 02:02 PM UTC
Resolved
Jun 18, 2026, 08:00 AM UTC
Duration
17h 57m
Detected by Pingoru
Jun 17, 2026, 02:02 PM UTC

Affected components

SMS MessagingSMS MessagingSMS Messaging

Update timeline

  1. investigating Jun 17, 2026, 02:02 PM UTC

    We are currently investigating an issue impacting SMS delivery to Black,Red and Green profile SIMs. SMS messages sent via the dashboard and API may not be consistently delivered at this time. Our engineering team is actively working to identify the cause and restore normal service as quickly as possible. We will provide updates as soon as more information becomes available.

  2. resolved Jun 18, 2026, 08:00 AM UTC

    This incident has been resolved.