Simbase experienced a notice incident on September 3, 2025, lasting 39m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Sep 03, 2025, 02:20 PM UTC
Mobile data service issues reported, currently recovering but still being monitored. Affected countries: XX
- investigating Sep 03, 2025, 02:20 PM UTC
[2025-09-03 14:05:40] - Incident status was updated to "investigating". Summary: An investigation is underway regarding issues affecting Mobile Data services. More information will be provided as it becomes available.
- monitoring Sep 03, 2025, 02:20 PM UTC
[2025-09-03 14:11:39] - Incident status was updated to "monitoring". Summary: The service disruption is showing signs of recovery. The situation continues to be monitored for full resolution.
- resolved Sep 03, 2025, 03:00 PM UTC
[2025-09-03 14:55:00] - Incident status was updated to "resolved". Summary: The service has fully recovered and no further issues are being observed.