Simbase incident

[External] - Programmable Wireless loss of connectivity in Europe

Notice Resolved View vendor source →

Simbase experienced a notice incident on September 4, 2025, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2025, 06:40 PM UTC
Resolved
Sep 04, 2025, 08:40 PM UTC
Duration
2h
Detected by Pingoru
Sep 04, 2025, 06:40 PM UTC

Update timeline

  1. investigating Sep 04, 2025, 06:40 PM UTC

    Investigating loss of mobile connectivity in Europe Affected countries: XX

  2. investigating Sep 04, 2025, 06:40 PM UTC

    [2025-09-04 18:37:15] - Incident status was updated to "investigating". Summary: The provider is currently investigating a reported issue. No further details are available at this time.

  3. monitoring Sep 04, 2025, 07:20 PM UTC

    [2025-09-04 19:06:58] - Incident status was updated to "monitoring". Summary: A fix has been implemented for the reported issue. The situation is being actively monitored to ensure the resolution is effective.

  4. monitoring Sep 04, 2025, 08:40 PM UTC

    [2025-09-04 20:27:44] - Incident status was updated to "monitoring". Summary: A fix has been implemented for the reported issue and the results are being monitored.

  5. resolved Sep 04, 2025, 08:40 PM UTC

    [2025-09-04 20:27:57] - Incident status was updated to "resolved". Summary: The reported incident has been resolved. Normal service operations have resumed.