Simbase incident

[External] - Mobile Network Signaling Issues

Notice Resolved View vendor source →

Simbase experienced a notice incident on October 16, 2025, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 08:40 PM UTC
Resolved
Oct 16, 2025, 10:40 PM UTC
Duration
1h 59m
Detected by Pingoru
Oct 16, 2025, 08:40 PM UTC

Update timeline

  1. investigating Oct 16, 2025, 08:40 PM UTC

    Investigating signaling congestion and degraded connectivity on mobile network. This may affect SIM connectivity and data services. Affected countries: XX

  2. investigating Oct 16, 2025, 08:40 PM UTC

    [2025-10-16 20:29:54] - Incident status was updated to "investigating". Summary: An investigation is currently underway regarding a reported incident.

  3. monitoring Oct 16, 2025, 10:20 PM UTC

    [2025-10-16 21:48:39] - Incident status was updated to "monitoring". Summary: The provider reports that services are now recovering. They are continuing to monitor the situation.

  4. resolved Oct 16, 2025, 10:40 PM UTC

    [2025-10-16 22:35:59] - Incident status was updated to "resolved". Summary: The service provider reports that the incident has been fully resolved and normal operations have resumed.