[External] - Data Session Issues

Update timeline

1. investigating Feb 03, 2026, 10:40 PM UTC

   Investigating increased rate of data sessions unable to pass traffic Affected countries: XX

2. investigating Feb 03, 2026, 10:40 PM UTC

   [2026-02-03 22:35:44] - Incident status was updated Summary: An increased rate of data sessions are failing to pass traffic. Investigation is underway.

3. identified Feb 03, 2026, 11:00 PM UTC

   [2026-02-03 22:47:43] - Incident status was updated Summary: Data sessions are recovering and connectivity is being restored. Root cause investigation is ongoing.

4. resolved Feb 03, 2026, 11:20 PM UTC

   [2026-02-03 23:00:23] - Incident status was updated Summary: Service has been restored to normal operations. Investigation into the root cause is ongoing.