Simbase incident

[External] - Mobile Data issues

Notice Resolved View vendor source →
Started
Feb 20, 2026, 12:20 PM UTC
Resolved
Feb 20, 2026, 02:00 PM UTC
Duration
1h 40m
Detected by Pingoru
Feb 20, 2026, 12:20 PM UTC

Update timeline

  1. identified Feb 20, 2026, 12:20 PM UTC

    Drop in data sessions detected. Service is recovering and being monitored. Affected countries: XX

  2. investigating Feb 20, 2026, 12:20 PM UTC

    [2026-02-20 12:01:02] - Incident status was updated Summary: Investigation underway for a drop in data sessions. Further updates to follow.

  3. identified Feb 20, 2026, 12:20 PM UTC

    [2026-02-20 12:12:49] - Incident status was updated Summary: Service is recovering and continues to be monitored.

  4. resolved Feb 20, 2026, 02:00 PM UTC

    [2026-02-20 13:51:52] - Incident status was updated Summary: Traffic levels have returned to normal after monitoring over the last hour. Root cause investigation is in progress.

Looking to track Simbase downtime and outages?

Pingoru polls Simbase's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Simbase reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Simbase alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Simbase for free

5 free monitors · No credit card required