Simbase incident

[External] - Data roaming services disruption

Notice Resolved View vendor source →

Simbase experienced a notice incident on March 9, 2026, lasting 3d 3h. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 11:40 AM UTC
Resolved
Mar 12, 2026, 03:13 PM UTC
Duration
3d 3h
Detected by Pingoru
Mar 09, 2026, 11:40 AM UTC

Update timeline

  1. investigating Mar 09, 2026, 11:40 AM UTC

    Data roaming services blocked for all inbound roamers due to regulatory instruction from local authorities. Affected countries: KW

  2. investigating Mar 09, 2026, 11:40 AM UTC

    [2026-03-09 11:33:06] - Incident status was updated. Summary: Data roaming services for inbound roamers in Kuwait have been blocked by local authorities with immediate effect. The situation is being monitored and updates will be provided once services are restored.

  3. identified Mar 12, 2026, 03:09 PM UTC

    Kindly note that data traffic in Kuwait is still blocked until further notice. We will notify you once we receive any further updates.

  4. resolved Mar 12, 2026, 03:13 PM UTC

    Data roaming services in Kuwait remain blocked by local authorities due to regulatory restrictions. This is not a network fault on our side. We will open a new incident if the situation changes. For questions, contact support.