Simbase incident

[External] - Data session ingest and notification delivery

Notice Resolved View vendor source →

Simbase experienced a notice incident on April 7, 2026, lasting 2d 4h. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 08:41 AM UTC
Resolved
Apr 09, 2026, 01:38 PM UTC
Duration
2d 4h
Detected by Pingoru
Apr 07, 2026, 08:41 AM UTC

Update timeline

  1. monitoring Apr 07, 2026, 08:41 AM UTC

    Issue with core message queuing platform causing delays to data session notifications Affected countries: XX

  2. monitoring Apr 07, 2026, 09:01 AM UTC

    [2026-04-07 08:38:21] - Incident status was updated. Summary: An issue in the core message queuing platform caused delays to data session and other notifications. A fix has been implemented and processing is recovering. The situation continues to be monitored as the backlog clears.

  3. resolved Apr 09, 2026, 01:38 PM UTC

    This incident has been resolved.