Resolved after 5 hours 47 minutes, affecting Docsketch Service, on September 18, 2023.
Site is more stable and all services operational at this point. Performance should continue to improve over the next hour.
Affected components
Update timeline
- monitoring Sep 18, 2023, 09:52 PM UTC
Services were briefly up but it looks like AWS is still having issues, so we're closely monitoring the situation.
- monitoring Sep 19, 2023, 12:00 AM UTC
AWS states they're working to fully resolve zones and have an ETA of 60 to 90 minutes right now. We're directing services to run out of any available zones as soon as they're ready.
- monitoring Sep 19, 2023, 02:41 AM UTC
AWS has reported that they've completed all updates needed and things will come back online and continue to improve in stability, but since there's a backlog of activity, they expect it to take some time to fully recover and feel stable (estimate was continual improvement over the next 2 hours).
- resolved Sep 19, 2023, 03:39 AM UTC
Site is more stable and all services operational at this point. Performance should continue to improve over the next hour.
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