SignWell incident

Document sending to microsoft mailboxes encountering temporary deliverability issues

Resolved after 38 minutes, affecting Docsketch Service, on July 10, 2024.

resolved Jul 10, 2024, 07:11 PM UTC

Deliverability to microsoft email accounts has been re-established. Sorry for the inconvenience!

Started
Jul 10, 2024, 06:32 PM UTC
Resolved
Jul 10, 2024, 07:11 PM UTC
Duration
38m
Detected by Pingoru
Jul 10, 2024, 06:32 PM UTC

Affected components

Docsketch Service

Update timeline

  1. identified Jul 10, 2024, 06:32 PM UTC

    We've contacted Microsoft regarding this issue are are working on a way to resume re-establish deliverability to these mailboxes in a more immediate way.

  2. resolved Jul 10, 2024, 07:11 PM UTC

    Deliverability to microsoft email accounts has been re-established. Sorry for the inconvenience!

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