SignalWire incident

AI Services - Degraded Performance

Minor Resolved View vendor source →

SignalWire experienced a minor incident on June 4, 2026 affecting AI (AI), lasting 1d 14h. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 02:00 AM UTC
Resolved
Jun 05, 2026, 04:04 PM UTC
Duration
1d 14h
Detected by Pingoru
Jun 04, 2026, 02:00 AM UTC

Affected components

AI (AI)

Update timeline

  1. identified Jun 04, 2026, 02:00 AM UTC

    A portion of requests to our AI-powered services are failing intermittently.

  2. resolved Jun 05, 2026, 04:04 PM UTC

    Between 2026-06-04 02:00 to 2026-06-05 16:04 UTC, a portion of requests to our AI-powered services failed intermittently. The cause was a provider-side change to the authorization scope of the API credentials used by our integration with an upstream AI provider, which caused affected requests to...