SignalWire incident

Resolved: underlying infrastructure issue resulted in an interruption to all services.

Major Resolved View vendor source →

SignalWire experienced a major incident on October 5, 2026 affecting APIs (APIs) and SMS (SMS) and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 04:05 PM UTC
Resolved
Oct 05, 2026, 04:19 PM UTC
Duration
14m
Detected by Pingoru
Oct 05, 2026, 04:05 PM UTC

Affected components

APIs (APIs)SMS (SMS)MMS (MMS)SIP Connectivity (SIP Connectivity)WebRTC Connectivity (WebRTC Connectivity)AI (AI)Video and Conferencing (Video and Conferencing)

Update timeline

  1. investigating Oct 05, 2026, 04:05 PM UTC

    An underlying infrastructure issue resulted in a major interruption to all services beginning at 16:05 UTC.

  2. resolved Oct 05, 2026, 04:19 PM UTC

    Engineers investigated and applied a fix to rectify the issue resulting in full restoration to all operations at 16:19 UTC.