SignalWire experienced a minor incident on May 6, 2026 affecting SMS (SMS) and MMS (MMS), lasting 3h 1m. The incident has been resolved; the full update timeline is below.
Affected components
SMS (SMS)MMS (MMS)
Update timeline
- identified May 06, 2026, 03:27 PM UTC
Our DCA is reporting issues with DLR deliveries; a subset of Delivery Receipts for concatenated messages will receive an unknown state if submitted via the Conversation or REST APIs. This is currently being investigated by our DCA.
- resolved May 06, 2026, 06:28 PM UTC
Our DCA has reported the issue is resolved.