SignalFx EU0 Outage History

SignalFx EU0 is up right now

SignalFx EU0 had 43 outages in the last 2 years totaling 79h 21m of downtime — averaging 1.8 incidents per month.

There were 43 SignalFx EU0 outages since July 22, 2024 totaling 79h 21m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.eu0.signalfx.com

Notice August 20, 2025

Elevated Error Rate from the Splunk APM API

Detected by Pingoru
Aug 20, 2025, 09:15 AM UTC
Resolved
Aug 21, 2025, 02:45 AM UTC
Duration
17h 29m
Affected: Splunk APM API
Timeline · 4 updates
  1. investigating Aug 21, 2025, 01:28 AM UTC

    We are investigating an elevated rate of errors occurring while interacting with the Splunk APM API. Trace data ingest is not impacted.

  2. investigating Aug 21, 2025, 01:29 AM UTC

    We are continuing to investigate this issue.

  3. identified Aug 21, 2025, 04:49 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Aug 21, 2025, 04:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 16, 2025

Splunk Observability AI Assistant Unavailable

Detected by Pingoru
Jul 16, 2025, 11:59 PM UTC
Resolved
Jul 17, 2025, 12:31 AM UTC
Duration
31m
Affected: Splunk Observability AI Assistant
Timeline · 4 updates
  1. investigating Jul 17, 2025, 12:20 AM UTC

    We are investigating a major outage of the Splunk Observability AI Assistant.

  2. identified Jul 17, 2025, 12:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 17, 2025, 12:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 17, 2025, 12:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 15, 2025

Charts and Detectors Delayed

Detected by Pingoru
Jul 15, 2025, 04:26 PM UTC
Resolved
Jul 15, 2025, 06:01 PM UTC
Duration
1h 35m
Affected: Splunk Observability Cloud Web InterfaceAlerting
Timeline · 4 updates
  1. investigating Jul 15, 2025, 04:26 PM UTC

    Customers may be experiencing delays in accessing recent data for charts and detectors. Datapoint ingest is not affected. We are investigating and will provide an update shortly.

  2. identified Jul 15, 2025, 04:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 15, 2025, 05:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 15, 2025, 06:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 11, 2025

Corrupted Session Replay data

Detected by Pingoru
Jul 11, 2025, 07:11 PM UTC
Resolved
Jul 11, 2025, 08:50 PM UTC
Duration
1h 39m
Affected: Session Replay APISession Replay Processor
Timeline · 4 updates
  1. investigating Jul 11, 2025, 07:11 PM UTC

    An issue in the session replay processing pipeline is causing session replay data to be corrupted. Session replay data ingest is not impacted. We have identified the issue and are working on fixing it.

  2. identified Jul 11, 2025, 07:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 11, 2025, 08:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 11, 2025, 10:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 28, 2025

Intermittent login failures for customers using Unified identity

Detected by Pingoru
May 28, 2025, 11:13 PM UTC
Resolved
May 28, 2025, 11:49 PM UTC
Duration
36m
Affected: Splunk Observability Cloud Web Interface
Timeline · 2 updates
  1. investigating May 28, 2025, 11:13 PM UTC

    Customers using unified identity may experience intermittent failures while logging into Splunk Observability cloud web interface. Datapoint Ingest is not affected. We are investigating and will provide an update shortly.

  2. resolved May 28, 2025, 11:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 28, 2025

Degraded performance accessing the Splunk APM Interface

Detected by Pingoru
May 28, 2025, 08:12 PM UTC
Resolved
May 29, 2025, 06:31 PM UTC
Duration
22h 19m
Affected: Splunk APM Interface
Timeline · 3 updates
  1. identified May 28, 2025, 08:12 PM UTC

    We are investigating a degradation in performance while using the Splunk APM Interface. Parts of the Splunk APM Troubleshooting experience like the service map, map breakdowns, Tag Spotlight and charts within Splunk APM may be impacted. Trace data ingest is not impacted.

  2. monitoring May 29, 2025, 05:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 29, 2025, 06:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 1, 2025

Splunk APM Monitoring, Troubleshooting MetricSets and Trace Data are Delayed

Detected by Pingoru
May 01, 2025, 09:52 PM UTC
Resolved
May 01, 2025, 10:30 PM UTC
Duration
38m
Affected: Splunk APM IngestSplunk APM Monitoring MetricSetsSplunk APM Troubleshooting MetricSetsSplunk APM Trace DataSplunk APM Tag SpotlightSplunk APM Business Workflows
Timeline · 3 updates
  1. investigating May 01, 2025, 10:13 PM UTC

    A degradation in the performance of a key backend component of Splunk APM is causing both Troubleshooting, Monitoring MetricSets and Trace Data to be delayed by more than five minutes. No data is being dropped at this time but data for the APM Troubleshooting page, Tag Spotlight experience, Trace Analyzer and other APM pages, as well as metrics created from traces and APM detectors are all delayed.

  2. monitoring May 01, 2025, 10:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 01, 2025, 10:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 25, 2025

Splunk APM Trace Data Being Dropped

Detected by Pingoru
Apr 25, 2025, 08:54 PM UTC
Resolved
Apr 25, 2025, 08:54 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 25, 2025, 08:54 PM UTC

    A degradation of the trace data ingest path for Splunk APM is causing some trace spans to be dropped and lost. We are investigating the issue and will provide an update as soon as possible.

Read the full incident report →

Major April 17, 2025

Log Observer Connect Search Failures

Detected by Pingoru
Apr 17, 2025, 11:30 AM UTC
Resolved
Apr 17, 2025, 06:34 PM UTC
Duration
7h 3m
Affected: Log Observer Connect Search
Timeline · 4 updates
  1. investigating Apr 17, 2025, 06:08 PM UTC

    We're experiencing failures for searches related to Log observer. We will provide an update as soon as possible.

  2. identified Apr 17, 2025, 06:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 17, 2025, 06:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 17, 2025, 06:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 15, 2025

Unable to fetch Splunk RUM sessions

Detected by Pingoru
Apr 15, 2025, 01:15 AM UTC
Resolved
Apr 15, 2025, 04:44 AM UTC
Duration
3h 29m
Affected: Splunk RUM API
Timeline · 5 updates
  1. investigating Apr 15, 2025, 04:42 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 15, 2025, 04:42 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 15, 2025, 04:42 AM UTC

    We are continuing to investigate this issue.

  4. identified Apr 15, 2025, 04:43 AM UTC

    We have identified the root cause of this issue and are working on fixing it. We will provide an update once we have applied the fix.

  5. resolved Apr 15, 2025, 04:44 AM UTC

    The issue has been resolved.

Read the full incident report →

Minor March 12, 2025

Charts not Loading for Some Customers

Detected by Pingoru
Mar 12, 2025, 01:01 PM UTC
Resolved
Mar 12, 2025, 04:16 PM UTC
Duration
3h 15m
Affected: Splunk Observability Cloud Web Interface
Timeline · 3 updates
  1. investigating Mar 12, 2025, 01:01 PM UTC

    Charts for a subset of customers may not be loading. Datapoint ingest is not affected. We are investigating and will provide an update shortly.

  2. monitoring Mar 12, 2025, 02:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 12, 2025, 04:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 14, 2025

Splunk Synthetics runners are unavailable in the Stockholm region

Detected by Pingoru
Feb 14, 2025, 12:18 AM UTC
Resolved
Feb 14, 2025, 04:21 AM UTC
Duration
4h 3m
Affected: Splunk Synthetics Monitoring Runners
Timeline · 4 updates
  1. identified Feb 14, 2025, 12:18 AM UTC

    Splunk Synthetics runners are unavailable in the Stockholm region due to an AWS EC2 instance outage in the eu-north-1 region.

  2. monitoring Feb 14, 2025, 12:44 AM UTC

    We are seeing signs of recovery and are continuing to monitor.

  3. monitoring Feb 14, 2025, 02:29 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 14, 2025, 04:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 7, 2024

Issue ingesting metrics

Detected by Pingoru
Oct 07, 2024, 07:58 PM UTC
Resolved
Oct 07, 2024, 09:12 PM UTC
Duration
1h 13m
Affected: Datapoint Ingest
Timeline · 3 updates
  1. investigating Oct 07, 2024, 07:58 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 07, 2024, 08:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 07, 2024, 09:12 PM UTC

    This incident has been resolved.

Read the full incident report →