SignalFx EU0 incident

Splunk Observability AI Assistant Unavailable

Resolved after 36 minutes, affecting AI Assistant, on July 16, 2025.

monitoring Jul 17, 2025, 12:41 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 16, 2025, 11:54 PM UTC
Resolved
Jul 17, 2025, 12:31 AM UTC
Duration
36m
Detected by Pingoru
Jul 16, 2025, 11:54 PM UTC

Affected components

AI Assistant

Update timeline

  1. investigating Jul 17, 2025, 12:20 AM UTC

    We are investigating a major outage of the Splunk Observability AI Assistant.

  2. identified Jul 17, 2025, 12:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 17, 2025, 12:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 17, 2025, 12:49 AM UTC

    This incident has been resolved.

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