SignalFx EU0 incident

Elevated Error Rate from the Splunk APM API

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Resolved after 17 hours 29 minutes, affecting Splunk APM API, on August 20, 2025.

identified Aug 21, 2025, 04:49 AM UTC

The issue has been identified and a fix is being implemented.

Started
Aug 20, 2025, 09:15 AM UTC
Resolved
Aug 21, 2025, 02:45 AM UTC
Duration
17h 29m
Detected by Pingoru
Aug 20, 2025, 09:15 AM UTC

Affected components

Splunk APM API

Update timeline

  1. investigating Aug 21, 2025, 01:28 AM UTC

    We are investigating an elevated rate of errors occurring while interacting with the Splunk APM API. Trace data ingest is not impacted.

  2. investigating Aug 21, 2025, 01:29 AM UTC

    We are continuing to investigate this issue.

  3. identified Aug 21, 2025, 04:49 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Aug 21, 2025, 04:50 AM UTC

    This incident has been resolved.

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