SignalFx EU0 incident

Unable to fetch Splunk RUM sessions

Resolved after 3 hours 29 minutes, affecting Splunk RUM API, on April 15, 2025.

identified Apr 15, 2025, 04:43 AM UTC

We have identified the root cause of this issue and are working on fixing it. We will provide an update once we have applied the fix.

Started: Apr 15, 2025, 01:15 AM UTC
Resolved: Apr 15, 2025, 04:44 AM UTC
Duration: 3h 29m
Detected by Pingoru: Apr 15, 2025, 01:15 AM UTC

Affected components

Splunk RUM API

Update timeline

investigating Apr 15, 2025, 04:42 AM UTC

We are currently investigating this issue.
investigating Apr 15, 2025, 04:42 AM UTC

We are continuing to investigate this issue.
investigating Apr 15, 2025, 04:42 AM UTC

We are continuing to investigate this issue.
identified Apr 15, 2025, 04:43 AM UTC

We have identified the root cause of this issue and are working on fixing it. We will provide an update once we have applied the fix.
resolved Apr 15, 2025, 04:44 AM UTC

The issue has been resolved.

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