SignalFx EU0 incident
Splunk Observability Cloud API and Web Interface degraded
Resolved after 2 hours 20 minutes, affecting Datapoint Ingest and Splunk Observability Cloud Web Interface and 1 more, on November 18, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Nov 18, 2025, 05:58 AM UTC
We are investigating a degradation of the Splunk Observability Cloud API and web application. Data ingest is not impacted at this time. We will provide an update as soon as possible.
- investigating Nov 18, 2025, 06:49 AM UTC
We have confirmed that datapoint ingest is affected and we are dropping datapoints. We are continuing to investigate and will provide an update every 15 mins.
- investigating Nov 18, 2025, 06:51 AM UTC
We are continuing to investigate this issue.
- investigating Nov 18, 2025, 07:07 AM UTC
We are continuing to investigate this issue.
- investigating Nov 18, 2025, 07:21 AM UTC
We are continuing to investigate this issue.
- monitoring Nov 18, 2025, 07:38 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 08:18 AM UTC
A fix has been implemented and everything is working as expected
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