SignalFx EU0 incident

Splunk Observability Cloud API and Web Interface degraded

Major Resolved View vendor source →

SignalFx EU0 experienced a major incident on November 18, 2025 affecting Datapoint Ingest and Splunk Observability Cloud Web Interface and 1 more component, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 05:58 AM UTC
Resolved
Nov 18, 2025, 08:18 AM UTC
Duration
2h 20m
Detected by Pingoru
Nov 18, 2025, 05:58 AM UTC

Affected components

Datapoint IngestSplunk Observability Cloud Web InterfaceSSO OIDC EndpointSplunk Observability Cloud API

Update timeline

  1. investigating Nov 18, 2025, 05:58 AM UTC

    We are investigating a degradation of the Splunk Observability Cloud API and web application. Data ingest is not impacted at this time. We will provide an update as soon as possible.

  2. investigating Nov 18, 2025, 06:49 AM UTC

    We have confirmed that datapoint ingest is affected and we are dropping datapoints. We are continuing to investigate and will provide an update every 15 mins.

  3. investigating Nov 18, 2025, 06:51 AM UTC

    We are continuing to investigate this issue.

  4. investigating Nov 18, 2025, 07:07 AM UTC

    We are continuing to investigate this issue.

  5. investigating Nov 18, 2025, 07:21 AM UTC

    We are continuing to investigate this issue.

  6. monitoring Nov 18, 2025, 07:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Nov 18, 2025, 08:18 AM UTC

    A fix has been implemented and everything is working as expected