SignalFx EU0 incident
Splunk observability cloud front and backend are facing slowness
Resolved after 2 hours 28 minutes, affecting Splunk Observability Cloud Web Interface and Splunk Observability Cloud API, on October 4, 2025.
Systems have recovered and are currently stable. This incident has been resolved.
Affected components
Update timeline
- investigating Oct 04, 2025, 04:03 AM UTC
The Splunk observability web UI and the backend services are slowing down. We might also be dropping metrics and spans. We are investigating
- investigating Oct 04, 2025, 04:25 AM UTC
We are continuing to investigate this issue.
- investigating Oct 04, 2025, 05:01 AM UTC
We are continuing to investigate this issue.
- investigating Oct 04, 2025, 05:05 AM UTC
We are currently experiencing widespread slowness, dropping metrics and spans across the EU-0 realm and are actively investigating the issue
- monitoring Oct 04, 2025, 05:39 AM UTC
A fix has been implemented and we are monitoring the results
- resolved Oct 04, 2025, 06:32 AM UTC
Systems have recovered and are currently stable. This incident has been resolved.
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