SignalFx EU0 Outage History
SignalFx EU0 is up right nowPingoru has recorded 51 incidents for SignalFx EU0: 28 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 155 of 720 (22%) |
| May 2026 | 3 | 15 of 744 (2%) |
| June 2026 | 2 | 21 of 720 (3%) |
| July 2026 | 2 | 0 of 744 (0%) |
| August 2026 | 2 | 1 of 744 (0%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 2 | 4 of 551 (1%) |
Incidents, newest first
Minor October 15, 2026 Splunk Observability Cloud Web Interface Degradation 2h 42m Splunk Observability Cloud Web Interface
Started Oct 15, 2026, 07:02 PM UTC· resolved Oct 15, 2026, 09:44 PM UTC
- investigating Oct 15, 2026, 07:02 PM UTC
We are investigating a degradation of the Splunk Observability Cloud web application for some customers. Data ingest is not impacted at this time. We will provide an update as soon as possible.
- investigating Oct 15, 2026, 08:00 PM UTC
Our engineering teams are actively troubleshooting the identified performance problems in the Splunk Observability Web UI, we will share a new update as soon as possible.
- investigating Oct 15, 2026, 09:05 PM UTC
Our engineering teams continue troubleshooting the identified performance problems in the Splunk Observability Web UI, we will share a new update as soon as possible.
- resolved Oct 15, 2026, 09:44 PM UTC
This incident has been resolved.
Minor October 3, 2026 Splunk Observability Synthetic Metric may be missing 51m Splunk Synthetics Monitoring Results processing
Started Oct 03, 2026, 02:20 AM UTC· resolved Oct 03, 2026, 03:12 AM UTC
- investigating Oct 03, 2026, 02:20 AM UTC
We are investigating delays in processing Splunk Observability Synthetic Monitoring test results. Tests are still running, but metrics may be missing until the issue is resolved.
- identified Oct 03, 2026, 02:34 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 03, 2026, 02:53 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Oct 03, 2026, 02:59 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 03, 2026, 03:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 03, 2026, 03:12 AM UTC
This incident has been resolved.
Minor September 18, 2026 Potential Login Issues –
Started Sep 18, 2026, 03:00 PM UTC· resolved Sep 18, 2026, 03:00 PM UTC
- resolved Sep 18, 2026, 03:35 PM UTC
Some of the customer are seeing login failures due to certificate errors. Customers that are already logged are not impacted. The issue has been resolved.
Minor August 14, 2026 Splunk APM Trace Data Ingestion Delayed 27m Splunk APM Trace Data
Started Aug 14, 2026, 07:49 AM UTC· resolved Aug 14, 2026, 08:17 AM UTC
- investigating Aug 14, 2026, 07:49 AM UTC
A degradation in the performance of the Splunk APM data ingestion pipeline is causing the processing and storage of raw trace data to be delayed by more than five minutes. No data is being lost at this time and MetricSets are not impacted but the most recent data may not be available in trace search results.
- monitoring Aug 14, 2026, 08:11 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 14, 2026, 08:17 AM UTC
The incident has been resolved.
Notice July 8, 2026 GCP Cloud Monitoring metrics not fetched in EU0 –
Started Jul 08, 2026, 05:00 AM UTC· resolved Jul 08, 2026, 05:00 AM UTC
- resolved Jul 08, 2026, 10:45 AM UTC
Between 1a PDT and 2:50a PDT, any GCP integration that had the "Sync all (dynamically) listed projects" setting enabled had some of the Cloud Monitoring data from GCP dropped. This issue has been resolved. Customers may see gaps in charts and detectors that use affected GCP Cloud Monitoring metrics. AWS CloudWatch and Azure Monitor metrics are not impacted.
Notice July 1, 2026 A partial outage of Splunk APM Tag Spotlight – Splunk APM Tag Spotlight
Started Jul 01, 2026, 03:02 PM UTC· resolved Jul 01, 2026, 03:02 PM UTC
- resolved Jul 01, 2026, 03:02 PM UTC
We have confirmed that the issue affecting Tag Spotlight has been resolved. Customers may have experienced limited functionality within Tag Spotlight beginning at approximately 4:30 PM PT on June 30. Full functionality was restored at 7:20 AM PT on July 1.
Minor June 25, 2026 Logs correlation experience from a APM TraceView page was broken. 17h 15m
Started Jun 25, 2026, 12:00 PM UTC· resolved Jun 26, 2026, 05:15 AM UTC
- resolved Jun 26, 2026, 07:28 AM UTC
Due to a regression in a recent release, users navigating from Logs Related Content on the APM TraceView page to Log Observer were redirected back to APM TraceView instead. This impacted the Logs Correlation experience for customers across all realms, except US3 and Gov. The change has been reverted to restore the expected navigation experience. Product availability for APM and Log Observer was not impacted; the issue was limited to the Logs Correlation workflow from TraceView. Incident Start Time: 05:09 PDT, June 25, 2026 Incident End Time: 22:15 PDT, June 25, 2026
Minor June 2, 2026 Splunk Observability Synthetic Monitoring Results Processing delayed 3h 59m Splunk Observability Cloud Web Interface, Alerting, Splunk Synthetics Monitoring Results processing
Started Jun 02, 2026, 12:39 PM UTC· resolved Jun 02, 2026, 04:39 PM UTC
- investigating Jun 02, 2026, 12:39 PM UTC
We are investigating delays in processing Splunk Observability Synthetic Monitoring test results for a small subset of customers. Tests are still running, but metrics may be delayed until the issue is resolved.
- resolved Jun 02, 2026, 04:39 PM UTC
We have identified and remediated an issue affecting synthetic test result ingestion for a subset of customers. We apologize for any inconvenience this may have caused and thank you for your patience. Time range of impact: June 1 20:00 UTC - June 2 15:30 UTC
Minor May 20, 2026 Charts and Detectors are in Monitoring state 11h 30m Splunk Observability Cloud Web Interface, Alerting
Started May 20, 2026, 05:10 AM UTC· resolved May 20, 2026, 04:41 PM UTC
- investigating May 20, 2026, 05:10 AM UTC
Customers may be experiencing delays in some charts and detectors. We are investigating and will provide an update shortly.
- investigating May 20, 2026, 05:46 AM UTC
We are continuing to investigate this issue and will provide another update shortly.
- investigating May 20, 2026, 06:49 AM UTC
We are continuing to investigate this issue. We will provide an update shortly, or as soon as there is a change in progress.
- investigating May 20, 2026, 07:25 AM UTC
We are continuing to investigate this issue. We will provide an update shortly, or as soon as there is a change in progress.
- investigating May 20, 2026, 07:48 AM UTC
We are continuing to monitor this issue.
- investigating May 20, 2026, 07:49 AM UTC
We are continuing to monitor this issue.
- monitoring May 20, 2026, 08:03 AM UTC
The charts are up and working now but we will continue to monitor.
- resolved May 20, 2026, 04:41 PM UTC
After monitoring the status for more than 8 hours and confirming that issue is not happening anymore, the case is closed.
Minor May 20, 2026 Splunk Observability Cloud Chart Loading Impacted 2h 28m Splunk Observability Cloud Web Interface, Alerting, Splunk Synthetics Monitoring Results processing
Started May 20, 2026, 01:25 AM UTC· resolved May 20, 2026, 03:54 AM UTC
- investigating May 20, 2026, 01:25 AM UTC
We are investigating delays in processing Splunk Observability Synthetic Monitoring test results. Tests are still running, but metrics may be delayed until the issue is resolved.
- investigating May 20, 2026, 02:04 AM UTC
We are continuing to investigate this issue.
- investigating May 20, 2026, 02:18 AM UTC
We are continuing to investigate this issue.
- investigating May 20, 2026, 02:19 AM UTC
We are continuing to investigate this issue.
- investigating May 20, 2026, 03:18 AM UTC
We are continuing to investigate delayed chart load times in Splunk Observability Cloud. We will provide an update shortly, or as soon as there is a change in progress.
- investigating May 20, 2026, 03:19 AM UTC
We are continuing to investigate delayed chart load times in Splunk Observability Cloud. We will provide an update shortly, or as soon as there is a change in progress.
- monitoring May 20, 2026, 03:41 AM UTC
A fix has been implemented. We are monitoring the service to confirm full recovery. We will provide another update once the issue is fully resolved.
- resolved May 20, 2026, 03:54 AM UTC
This incident involving delayed chart load times in Splunk Observability Cloud has been resolved. The team implemented a fix and monitored the service to confirm recovery.
Notice May 7, 2026 Aggregated Datapoints Being Dropped 54m Datapoint Ingest
Started May 07, 2026, 06:20 PM UTC· resolved May 07, 2026, 07:15 PM UTC
- investigating May 07, 2026, 07:17 PM UTC
We are currently investigating this issue.
- identified May 07, 2026, 07:19 PM UTC
we have identified the root cause, working on fixing the solution
- resolved May 07, 2026, 07:21 PM UTC
We are back to normal
Critical April 25, 2026 RUM MMS Data Drop — Missing Chart & Dashboard Data 9h 21m Splunk RUM Monitoring MetricSets
Started Apr 25, 2026, 03:31 PM UTC· resolved Apr 26, 2026, 12:52 AM UTC
- investigating Apr 25, 2026, 03:31 PM UTC
We are investigating an issue affecting Real User Monitoring (RUM) metrics across all realms. Customers may experience custom metric MTS quota limits being exceeded, resulting in metric data being dropped. RUM metric dimensions that were previously available may be missing.
- identified Apr 25, 2026, 04:27 PM UTC
The issue affecting Real User Monitoring (RUM) metrics has been identified. The fix is currently being implemented. We are actively working to restore full service and will provide further updates as progress continues.
- identified Apr 25, 2026, 06:33 PM UTC
We are continuing to work on the fix. We expect to have further updates within the next hour. We appreciate your patience as we work diligently to resolve this issue and restore full service.
- identified Apr 25, 2026, 10:19 PM UTC
We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We are thoroughly validating the mitigation to ensure it resolves the issue effectively and maintains system stability. We appreciate your ongoing patience and will provide further updates as testing progresses.
- identified Apr 25, 2026, 11:45 PM UTC
We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We will share an update once we have further information.
- resolved Apr 26, 2026, 12:52 AM UTC
The outage impacting RUM MMS Data Drop has been resolved after internal engineering teams deployed a fix. All systems are operational and stable. Thank you for your patience and understanding.
Critical April 5, 2026 Splunk Cloud Unified Identity Unavailable 1h 15m Splunk Log Observer Interface
Started Apr 05, 2026, 06:31 PM UTC· resolved Apr 05, 2026, 07:46 PM UTC
- investigating Apr 05, 2026, 06:31 PM UTC
We are investigating a major outage of Splunk cloud involving logging in via Unified Identity. Ingest is not impacted at this time. We will provide an update as soon as possible. Splunk Log Observer may not be available for unified identity customers.
- investigating Apr 05, 2026, 06:44 PM UTC
Our team is currently working to resolve an issue impacting Unified Identity services.
- investigating Apr 05, 2026, 06:59 PM UTC
Investigation into the root cause of the Unified Identity issue is ongoing.
- identified Apr 05, 2026, 07:14 PM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 05, 2026, 07:31 PM UTC
Teams continue working to implement the fix for this issue.
- monitoring Apr 05, 2026, 07:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 05, 2026, 07:46 PM UTC
This incident has been resolved.
Minor March 23, 2026 Synthetics tests running from Bahrain may not run on schedule 32d 3h Splunk Synthetics Monitoring Runners
Started Mar 23, 2026, 11:31 PM UTC· resolved Apr 25, 2026, 02:52 AM UTC
- identified Mar 23, 2026, 11:31 PM UTC
The issue has been identified and is due to a Cloud Provider outage in the Bahrain region.
- identified Mar 24, 2026, 12:52 AM UTC
The issue has been identified as an outage affecting the Bahrain region due to a Cloud Provider outage. We recommend that users temporarily run their Synthetic Monitoring tests from an alternative location while this issue is being resolved by the Cloud Provider.
- identified Mar 24, 2026, 06:16 PM UTC
The issue has been identified as a regional cloud provider outage that is impacting our ability to maintain Synthetics testing in specific areas. Due to the uncertainty regarding the resolution timeline for this issue, we have made the decision to temporarily remove the following locations from our Synthetics testing network: Bahrain Muscat UAE We recommend reviewing your current test configurations and selecting alternative testing locations if necessary to ensure continued coverage. Our engineering team is monitoring the situation closely. We will provide further updates as more information becomes available from the cloud provider. We apologize for any inconvenience this may cause and appreciate your patience as we work to maintain the reliability of our services.
- resolved Apr 25, 2026, 02:52 AM UTC
This incident has been resolved.
Minor March 2, 2026 Potential Cloud Integration Issues In UAE Region 3d 10h Cloud Integrations, Splunk CloudWatch Metric Streams
Started Mar 02, 2026, 08:35 AM UTC· resolved Mar 05, 2026, 07:10 PM UTC
- monitoring Mar 02, 2026, 08:35 AM UTC
Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, O11y customers ingesting metrics and/or metadata from impacted regions may experience significant delays and/or interruptions in data delivery. Customers who do not rely on metrics or metadata from these regions are not affected. We will continue to closely monitor this issue as it unfolds.
- monitoring Mar 02, 2026, 07:29 PM UTC
Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, O11y customers ingesting metrics and/or metadata from impacted regions may experience significant delays and/or interruptions in data delivery. Customers who do not rely on metrics or metadata from these regions are not affected. We will continue to closely monitor this issue as it unfolds.
- monitoring Mar 02, 2026, 08:10 PM UTC
Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, O11y customers ingesting metrics and/or metadata from impacted regions may experience significant delays and/or interruptions in data delivery. Customers who do not rely on metrics or metadata from these regions are not affected. We will continue to closely monitor this issue as it unfolds.
- monitoring Mar 03, 2026, 05:07 PM UTC
Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, O11y customers ingesting metrics and/or metadata from impacted regions may experience significant delays and/or interruptions in data delivery. Customers who do not rely on metrics or metadata from these regions are not affected. We will continue to closely monitor this issue as it unfolds.
- monitoring Mar 03, 2026, 05:11 PM UTC
Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, O11y customers ingesting metrics and/or metadata from impacted regions may experience significant delays and/or interruptions in data delivery. Customers who do not rely on metrics or metadata from these regions are not affected. We will continue to closely monitor this issue as it unfolds.
- resolved Mar 05, 2026, 07:10 PM UTC
Monitoring over the past several days has not identified any impact to Splunk Observability Cloud services related to the previously reported cloud service provider disruption in the Middle East. Splunk Observability Cloud services continue to operate normally. We will continue to monitor the situation and will notify customers if conditions change.
Notice February 27, 2026 There is a lag in the APM services 2h 8m
Started Feb 27, 2026, 09:32 AM UTC· resolved Feb 27, 2026, 11:41 AM UTC
- investigating Feb 27, 2026, 09:32 AM UTC
We are currently investigating this issue.
- monitoring Feb 27, 2026, 10:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 27, 2026, 11:41 AM UTC
This incident has been resolved.
Notice February 17, 2026 Data Management Page is not loading 1h 1m
Started Feb 17, 2026, 06:20 PM UTC· resolved Feb 17, 2026, 07:22 PM UTC
- investigating Feb 17, 2026, 06:20 PM UTC
Customers may be experiencing errors while loading Data Management Page.
- identified Feb 17, 2026, 06:48 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 17, 2026, 07:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 17, 2026, 07:22 PM UTC
This incident has been resolved.
Notice January 23, 2026 Metrics from AWS Cloudwatch were not fetched partially –
Started Jan 23, 2026, 11:30 AM UTC· resolved Jan 23, 2026, 11:30 AM UTC
- resolved Jan 29, 2026, 05:26 PM UTC
Between 2026-01-23 at 3:30 AM PT and 2026-01-26 at 1:00 AM PT, metrics fetching from AWS Cloudwatch was degraded.
Notice January 21, 2026 SSO Authentication Issues with Azure Entra ID 1d 1h
Started Jan 21, 2026, 12:23 PM UTC· resolved Jan 22, 2026, 02:02 PM UTC
- investigating Jan 21, 2026, 12:23 PM UTC
Starting at 03:12 AM Pacific Time, customers using Azure Entra ID for Single Sign-On (SSO) may be unable to log in to Splunk Observability. We are actively investigating now.
- investigating Jan 21, 2026, 01:50 PM UTC
We are continuing to investigate this issue.
- investigating Jan 21, 2026, 02:26 PM UTC
We are continuing to investigate this issue.
- identified Jan 21, 2026, 03:50 PM UTC
We have identified a workaround that can help restore access while we continue investigating the root cause. Workaround Organizations with SSO enabled have a local administrator account that can sign in without SSO. Administrators can use this account to: 1. Sign in to Splunk Observability using email and password (local login) 2. Invite affected users to the organization 3. Enable invited users to sign in using email and password (local login) as a temporary alternative We have validated this process internally and confirmed it is working as expected. Next step * If you need assistance applying this workaround, please contact Splunk Customer Support. We will continue to monitor the situation and provide updates as additional information becomes available.
- identified Jan 21, 2026, 06:18 PM UTC
Our engineering teams continue investigating this service disruption in search of a permanent solution for the SSO Authentication issues. The workaround mentioned in our previous update remains as the best course of action to mitigate immediate impact.
- identified Jan 21, 2026, 07:16 PM UTC
We are continuing to investigate this issue.
- identified Jan 21, 2026, 10:38 PM UTC
We are continuing to investigate this issue.
- identified Jan 21, 2026, 11:41 PM UTC
We are continuing to investigate this issue. Please refer to the Workaround posted in our update from 15:50 UTC.
- resolved Jan 22, 2026, 02:02 PM UTC
The issue has been identified and resolved.
Minor January 19, 2026 Hosts Infra Navigator View may not be loading properly 1h 24m Datapoint Ingest, Splunk Observability Cloud Web Interface
Started Jan 19, 2026, 06:42 PM UTC· resolved Jan 19, 2026, 08:07 PM UTC
- investigating Jan 19, 2026, 06:42 PM UTC
We are currently investigating an issue that may result in the Hosts Infra Navigator View from loading.
- investigating Jan 19, 2026, 06:44 PM UTC
We are continuing to investigate this issue.
- investigating Jan 19, 2026, 07:23 PM UTC
We are continuing to investigate this issue. We have confirmed that the issue does not impact Datapoint Ingest at this time.
- resolved Jan 19, 2026, 08:07 PM UTC
Engineering teams have identified the root cause and completed recovery actions that caused a degradation of service to the Hosts Infra Navigator View.
Major January 14, 2026 Users may have issues with login into Splunk Observability and Log Observer Connect using Splunk Unified Identity 3h 19m Splunk Observability Cloud Web Interface, Splunk Log Observer Interface
Started Jan 14, 2026, 03:23 PM UTC· resolved Jan 14, 2026, 06:42 PM UTC
- investigating Jan 14, 2026, 03:23 PM UTC
Users login with Splunk Unified Identity may have issues accessing Splunk Observability and Log Observer.
- investigating Jan 14, 2026, 04:06 PM UTC
We are continuing to investigate this issue.
- identified Jan 14, 2026, 04:45 PM UTC
Splunk Unified Identity issue has been identified. This will only affect new login session using Splunk Unified Identity, existing login sessions are unaffected. A fix is in progress and this incident is expected to be resolved in the next 3-5 hours.
- identified Jan 14, 2026, 05:22 PM UTC
Teams are continuing to work diligently, and progress is being made in applying the fix.
- monitoring Jan 14, 2026, 06:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 14, 2026, 06:42 PM UTC
The incident has been resolved; however, customers may need to clear their browser cache in order to successfully log in.
Notice January 8, 2026 Datapoints Were Being Dropped 1m Datapoint Ingest
Started Jan 08, 2026, 12:26 AM UTC· resolved Jan 08, 2026, 12:27 AM UTC
- investigating Jan 08, 2026, 12:26 AM UTC
Between 3:55p PT and 4:05p PT datapoint ingest was affected and we were dropping datapoints. This issue has been resolved.
- resolved Jan 08, 2026, 12:27 AM UTC
This incident has been resolved.
Notice January 1, 2026 Some users have experienced intermittent login issues –
Started Jan 01, 2026, 10:00 AM UTC· resolved Jan 01, 2026, 10:00 AM UTC
- resolved Jan 01, 2026, 11:13 AM UTC
Authentication and logins experienced intermittent failures. Logins have been fully restored.
Notice January 1, 2026 Some users have experienced intermittent login issues. –
Started Jan 01, 2026, 03:00 AM UTC· resolved Jan 01, 2026, 03:00 AM UTC
- resolved Jan 01, 2026, 04:22 AM UTC
Authentication and logins experienced intermittent failures. Logins have been fully restored.
Critical December 31, 2025 Some users are unable to login and authenticate. 1h 49m Splunk Observability Cloud Web Interface
Started Dec 31, 2025, 03:03 PM UTC· resolved Dec 31, 2025, 04:52 PM UTC
- investigating Dec 31, 2025, 03:03 PM UTC
Authentication and logins are experiencing intermittent failures. We are currently investigating the error.
- identified Dec 31, 2025, 03:30 PM UTC
The issue has been identified and we are working on a solution.
- identified Dec 31, 2025, 04:20 PM UTC
We have reduced the frequency of authentication failures; however, intermittent issues may continue to occur. We're actively working on a resolution.
- monitoring Dec 31, 2025, 04:29 PM UTC
We found the root cause and everything seems to have returned to healthy status. We are monitoring the solution.
- resolved Dec 31, 2025, 04:52 PM UTC
This incident has been resolved.