SignalFx EU0 incident

Splunk Observability Cloud Chart Loading Impacted

Minor Resolved View vendor source →

SignalFx EU0 experienced a minor incident on May 20, 2026 affecting Splunk Observability Cloud Web Interface and Alerting and 1 more component, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 01:25 AM UTC
Resolved
May 20, 2026, 03:54 AM UTC
Duration
2h 28m
Detected by Pingoru
May 20, 2026, 01:25 AM UTC

Affected components

Splunk Observability Cloud Web InterfaceAlertingSplunk Synthetics Monitoring Results processing

Update timeline

  1. investigating May 20, 2026, 01:25 AM UTC

    We are investigating delays in processing Splunk Observability Synthetic Monitoring test results. Tests are still running, but metrics may be delayed until the issue is resolved.

  2. investigating May 20, 2026, 02:04 AM UTC

    We are continuing to investigate this issue.

  3. investigating May 20, 2026, 02:18 AM UTC

    We are continuing to investigate this issue.

  4. investigating May 20, 2026, 02:19 AM UTC

    We are continuing to investigate this issue.

  5. investigating May 20, 2026, 03:18 AM UTC

    We are continuing to investigate delayed chart load times in Splunk Observability Cloud. We will provide an update shortly, or as soon as there is a change in progress.

  6. investigating May 20, 2026, 03:19 AM UTC

    We are continuing to investigate delayed chart load times in Splunk Observability Cloud. We will provide an update shortly, or as soon as there is a change in progress.

  7. monitoring May 20, 2026, 03:41 AM UTC

    A fix has been implemented. We are monitoring the service to confirm full recovery. We will provide another update once the issue is fully resolved.

  8. resolved May 20, 2026, 03:54 AM UTC

    This incident involving delayed chart load times in Splunk Observability Cloud has been resolved. The team implemented a fix and monitored the service to confirm recovery.