SignalFx EU0 incident

Charts and Detectors are in Monitoring state

Resolved after 11 hours 30 minutes, affecting Splunk Observability Cloud Web Interface and Alerting, on May 20, 2026.

resolved May 20, 2026, 04:41 PM UTC

After monitoring the status for more than 8 hours and confirming that issue is not happening anymore, the case is closed.

Started
May 20, 2026, 05:10 AM UTC
Resolved
May 20, 2026, 04:41 PM UTC
Duration
11h 30m
Detected by Pingoru
May 20, 2026, 05:10 AM UTC

Affected components

Splunk Observability Cloud Web InterfaceAlerting

Update timeline

  1. investigating May 20, 2026, 05:10 AM UTC

    Customers may be experiencing delays in some charts and detectors. We are investigating and will provide an update shortly.

  2. investigating May 20, 2026, 05:46 AM UTC

    We are continuing to investigate this issue and will provide another update shortly.

  3. investigating May 20, 2026, 06:49 AM UTC

    We are continuing to investigate this issue. We will provide an update shortly, or as soon as there is a change in progress.

  4. investigating May 20, 2026, 07:25 AM UTC

    We are continuing to investigate this issue. We will provide an update shortly, or as soon as there is a change in progress.

  5. investigating May 20, 2026, 07:48 AM UTC

    We are continuing to monitor this issue.

  6. investigating May 20, 2026, 07:49 AM UTC

    We are continuing to monitor this issue.

  7. monitoring May 20, 2026, 08:03 AM UTC

    The charts are up and working now but we will continue to monitor.

  8. resolved May 20, 2026, 04:41 PM UTC

    After monitoring the status for more than 8 hours and confirming that issue is not happening anymore, the case is closed.

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