SignalFx EU0 incident

Splunk Cloud Unified Identity Unavailable

Critical Resolved View vendor source →
Started
Apr 05, 2026, 06:31 PM UTC
Resolved
Apr 05, 2026, 07:46 PM UTC
Duration
1h 15m
Detected by Pingoru
Apr 05, 2026, 06:31 PM UTC

Affected components

Splunk Log Observer Interface

Update timeline

  1. investigating Apr 05, 2026, 06:31 PM UTC

    We are investigating a major outage of Splunk cloud involving logging in via Unified Identity. Ingest is not impacted at this time. We will provide an update as soon as possible. Splunk Log Observer may not be available for unified identity customers.

  2. investigating Apr 05, 2026, 06:44 PM UTC

    Our team is currently working to resolve an issue impacting Unified Identity services.

  3. investigating Apr 05, 2026, 06:59 PM UTC

    Investigation into the root cause of the Unified Identity issue is ongoing.

  4. identified Apr 05, 2026, 07:14 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Apr 05, 2026, 07:31 PM UTC

    Teams continue working to implement the fix for this issue.

  6. monitoring Apr 05, 2026, 07:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Apr 05, 2026, 07:46 PM UTC

    This incident has been resolved.

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