SignalFx EU0 incident
Some users are unable to login and authenticate.
Resolved after 1 hour 49 minutes, affecting Splunk Observability Cloud Web Interface, on December 31, 2025.
We found the root cause and everything seems to have returned to healthy status. We are monitoring the solution.
Affected components
Update timeline
- investigating Dec 31, 2025, 03:03 PM UTC
Authentication and logins are experiencing intermittent failures. We are currently investigating the error.
- identified Dec 31, 2025, 03:30 PM UTC
The issue has been identified and we are working on a solution.
- identified Dec 31, 2025, 04:20 PM UTC
We have reduced the frequency of authentication failures; however, intermittent issues may continue to occur. We're actively working on a resolution.
- monitoring Dec 31, 2025, 04:29 PM UTC
We found the root cause and everything seems to have returned to healthy status. We are monitoring the solution.
- resolved Dec 31, 2025, 04:52 PM UTC
This incident has been resolved.
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