SignalFx EU0 incident

Corrupted Session Replay data

Critical Resolved View vendor source →

SignalFx EU0 experienced a critical incident on July 11, 2025 affecting Session Replay API and Session Replay Processor, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2025, 07:11 PM UTC
Resolved
Jul 11, 2025, 08:50 PM UTC
Duration
1h 39m
Detected by Pingoru
Jul 11, 2025, 07:11 PM UTC

Affected components

Session Replay APISession Replay Processor

Update timeline

  1. investigating Jul 11, 2025, 07:11 PM UTC

    An issue in the session replay processing pipeline is causing session replay data to be corrupted. Session replay data ingest is not impacted. We have identified the issue and are working on fixing it.

  2. identified Jul 11, 2025, 07:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 11, 2025, 08:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 11, 2025, 10:03 PM UTC

    This incident has been resolved.