SignalFx EU0 incident

Splunk Observability AI Assistant Unavailable

Critical Resolved View vendor source →

SignalFx EU0 experienced a critical incident on July 16, 2025 affecting Splunk Observability AI Assistant, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2025, 11:59 PM UTC
Resolved
Jul 17, 2025, 12:31 AM UTC
Duration
31m
Detected by Pingoru
Jul 16, 2025, 11:59 PM UTC

Affected components

Splunk Observability AI Assistant

Update timeline

  1. investigating Jul 17, 2025, 12:20 AM UTC

    We are investigating a major outage of the Splunk Observability AI Assistant.

  2. identified Jul 17, 2025, 12:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 17, 2025, 12:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 17, 2025, 12:49 AM UTC

    This incident has been resolved.