Sierra Wireless Outage History

Our monitoring tool has indicated a potential degradation in our Essentials3 services in Germany via VPLMN Telekom Deutschland GmbH. We are investigating it, and we will get back to you. A detailed update will be provided within 15 minutes.

We are currently experiencing service degradation affecting Essentials3 SIM Subscription services in Germany through our partner carrier, Telekom Deutschland GmbH. We have escalated this matter to our carrier partner, and a comprehensive investigation is in progress to identify the root cause and full scope of the impact. Service Impact: Affected devices may experience delays or disruptions in Data, USSD, SMS, and Voice services. Alternative Connectivity: Alternative partner carriers are available for device registration, including Telephonica and Vodafone networks. Next Update: We will provide a status update within the next 2 hours. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue promptly.

Our monitoring systems have detected possible service disturbances to the (NA) AirVantage and ALMS Platforms. Engineers are actively investigating. We will provide additional details in 15 minutes.

Semtech has observed a service impairment on the Vodafone network in the Netherlands using Essentials 2 and Essentials 5 SIMs. Our partners have been engaged to assist in determining the scope and addressing the issue. Impact potential: • Customers may experience delays and degradation in SMS, Voice, and USSD service establishment, Data sessions, and network connectivity. • Current Data sessions are not impacted; however, there may be delays in establishing new sessions. We will provide an update as soon as we have additional information. We appreciate your patience in this regard. We will provide the next update in the next 30 Minutes.

Semtech has observed a service impairment on the Vodafone network in the Netherlands using Essentials 2, Essentials 5, and Advanced SIMs. Our partners have been engaged to assist in determining the scope and addressing the issue. Impact potential: • Customers may experience delays and degradation in SMS, Voice, and USSD service establishment, Data sessions, and network connectivity. • Current Data sessions are not impacted; however, there may be delays in establishing new sessions. We will provide an update as soon as we have additional information. We appreciate your patience in this regard. We will provide the next update in the next 30 Minutes.

Our monitoring systems have alerted anomalies to key performance indicators for some Essentials1 SIM subscriptions in the European and North american regions. - Engineers are actively investigating. We will provide additional details in 15 minutes.

A disruption on a partner's network is affecting Semtech services. Escalations have been made and the partner is engaged to resolve the issue. Customers using Essentials 1 subscription offers primarily in the EU and NAM markets may experience delays and failures in SMS, USSD, Voice, Data service establishment and network connectivity. Impact: Customer currently using Semtech's Essentials 1 subscription offers may be experiencing delays and failures in SMS, USSD, Voice, Data service establishment and network connectivity. Existing Data sessions are unaffected, however there may be delays establishing new sessions. We appreciate your patience on this regard. We will provide the next update within 2 hours.

Our monitoring tools show a potential disturbance on the Semtech for the EU . Our internal teams are engaged in investigating to determine the scope and address the issue. We will provide an update as soon as we have additional information. We appreciate your patience in this regard. We will provide the next update in the next 30 Minutes.

Our engineers continue to work to bring this issue to a resolution. We are observing a disturbance on the EU and NAM SIMs. Impact: Impacted devices are experiencing difficulties in establishing Data, SMS, USSD, and Voice Services. We will provide an update as soon as we have additional information